Under the direction and support of the Director of Primary Care Operations, this position is responsible for facilitating a collaborative approach to compassionate and integrated care, while partnering with clinicians and operational leadership to provide effective and proactive management of clinic operations.

Essential job duties:

• Ensures delivery of comprehensive patient care in accordance with standard work and established policies and procedures
• Performs interviews, hiring/firing, and corrective action activities in partnership with manager and Human Resources
• Conducts regularly and timely performance reviews, including one-on-one meetings to clarify results, encourage development and develop performance plans
• Creates an environment to promote ongoing learning and personal growth
• Conducts standard work audits to ensure team leader and team member compliance

Education and experience:

• This position requires at least two years of experience managing or supervising staff in a primary care or other healthcare setting
• Bachelor’s Degree in business, healthcare administration, or related field preferred
• A combination of experience and training that would likely provide the required knowledge and abilities may be qualifying

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