The Medical Receptionist will provide exceptional and compassionate customer service to patients and visitors in a patient-entered medical home and demonstrate the value of NHC’s mission. This position will perform front office responsibilities related to delivering quality patient care in a clinical setting.

Essential job duties:

• Welcomes patients and visitors in person or virtually and answers inquiries with professionalism
• Accurately schedules and confirms in-person and virtual appointments, enters patient information by obtaining, recording, and updating demographic and financial info into EHR (EPIC)
• Processes co-payments and completes daily deposit reconciliation
• Scans and indexes documentation into medical records according to NHC’s policies and procedures

Education and experience:

• This position requires a high school diploma or equivalent
• At least one-year experience in a fast-paced customer service setting, preferably healthcare
• Previous EPIC or EHR experience is preferred
• Ability to fluently speak, read, and write in Spanish is highly preferred

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