Patient Feedback
Your Experience Matters
At Neighborhood Health Center, we are committed to providing high-quality, patient-centered care. Hearing directly from our patients helps us understand what we're doing well and where we can improve. When you share your experiences, you help us make care better for everyone. We appreciate your feedback and thank you for calling Neighborhood Health Center your medical home.
How can we improve?
If you have a concern about your care or would like to submit a complaint, please contact us via email (concerns@nhcoregon.org) or call (503) 941-3087.
In your email or voice mail message, please leave your name, date of birth, and a phone number or email address. Following the Center for Medicare and Medicaid Services (CMS) guidelines, please allow up to 14 days for a response and 30 days to complete the investigation.
If you are having a medical emergency, please call 911 or go to the nearest emergency room.
