Telehealth Checklist

Review this checklist before your telehealth appointment to ensure it goes smoothly.

  • I have a device with a camera, speaker, and microphone. A device might be a computer, tablet, laptop, or a smartphone.
  • I have a quiet and private place with good lighting for my telehealth visit.
  • I have internet (or other connection such as my phone data plan) for a telehealth visit. Being
    able to stream movies means my internet should be good enough for telehealth.
  • My provider’s office has confirmed that a telehealth visit is okay for my visit reason or concern; I don’t need an in-person visit.
  • I’ve asked my provider’s office to do a test connection with me to make sure everything works okay. Not always needed but can be helpful.
  • My provider’s office knows if I need translation or other support during my telehealth visit,
    including having a family member or caregiver join the telehealth visit.
  • I’ve submitted any forms or information – either paper or online – that my provider’s office
    needs me to fill out or provide.
  • I have my list of questions ready.
  • I have all my medication bottles nearby for when they ask me what I’m taking.
  • I have closed all extra windows, tabs and applications on my device and asked everyone else in my house not to use the internet during my telehealth visit.
  • My device is either plugged in or fully charged.
  • I know how I will receive the link to join my telehealth visit, and I know how to find it. The link
    may be sent by email, text, or online portal or some other way.
  • They gave me instructions on how to start or join the telehealth visit.

If you have any questions or concerns, please contact your clinic before your appointment.