Accessibility is ongoing work. We are always looking for ways to improve.

NHC is committed to providing accessible digital content and services consistent with Section 504 of the Rehabilitation Act. We use the Web Content Accessibility Guidelines (WCAG) as a framework to guide our accessibility efforts and continuously evaluate opportunities for improvement.

How NHC Supports Accessibility

NHC takes steps to make our website and services more accessible. These steps include

• Regular web accessibility discussions and long-term planning for technology improvements.
• Periodically reviewing website content and functionality using accessibility evaluation tools and manual testing methods.
• Tracking and/or correcting any issues we find
• Incorporating accessibility into NHC policies and procedures
• Maintaining compliance with Section 504 of the Rehabilitation Act and the Health and Human Services (HHS) Office for Civil Rights accessibility requirements.

As We Continue to Make Improvements

• We are developing accessibility training for staff
• We are creating accessibility checklists for communications and select processes
• We are checking to see which technology partners do not meet accessibility standards

Known Limitations

Some tools on our website come from other companies. These tools may add code that creates accessibility warnings. Examples include Google Translate and reCAPTCHA.

NHC does not control the accessibility features or functionality of third-party applications and services. If you encounter difficulty using third-party content or tools, please contact us so we can assist you.

Get the Information You Need

If you experience difficulty accessing information on our website, please let us know. Your feedback helps us identify barriers and improve accessibility for all users.

Neighborhood Health Center is committed to helping individuals access the information they need. If online content is not accessible to you, we will make reasonable efforts to provide the information in an alternative format or through another method of communication.

Examples may include:

• A plain-language explanation
• Assistance by phone
• Information in an alternative format

Our website also offers translation in multiple languages through Google Translate. While automated translation tools can be helpful, they may not always provide complete or accurate translations of healthcare-related information. If you have questions about translated content or need assistance accessing information in your preferred language, please contact us and we will be happy to assist.

Share Your Web Experience

For help  accessing any of the content available on our website, call us at (503) 941-3033. You may also ask any member of your NHC clinic care team for help.

To report a website accessibility issue, failure to get assistance accessing content, or to share feedback, contact our Accessibility Coordinator using the information below:

Colby Strunk, Compliance Manager

Email: concerns@NHCOregon.org

Message Phone: (503) 941-3139

NHC strives to respond to accessibility concerns as promptly as possible.

What to Include When Reporting an Issue:

Please share this information so we can help you faster:

• The webpage or link you were trying to use
• What problem you had
• What kind of device you were using, such as a phone, tablet, or laptop
• What browser you were using, such as Chrome, Firefox, Edge, or Safari

Our Commitment

NHC is committed to providing equal access to its programs, services, and activities and does not discriminate on the basis of disability. At NHC, we say YES to care for everyone. That includes making our website easy to use, welcoming, and accessible. We want our website to feel as helpful as our clinics.

This statement was last reviewed on Oct 1st, 2026.