Notice of Non-Discrimination and Translation Services

Discrimination is Against the Law

Neighborhood Health Center (NHC) complies with applicable federal civil rights laws, including Section 1557 of the Affordable Care Act (ACA), which prohibits discrimination on the basis of race, color, national origin, age, disability, sex, gender identity, and sex stereotyping (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)). NHC does not exclude people or treat them differently because of any of these factors. 

NHC: 

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:  
  • Qualified sign language interpreters 
  • Written information in other formats (large print, audio, accessible electronic formats, and other formats) 
  • Provides free language assistance services to people whose primary language is not English, which may include:  
  • Qualified interpreters 
  • Information written in other languages 

If you need these services, please ask any NHC clinic care team member for help. Having trouble using our website? Read our Commitment to Web Accessibility to learn how to report a problem.

FILING A GRIEVANCE 

If you believe that NHC has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, age, disability, sex, gender identity, or sex stereotyping, you can file a grievance with NHC’s Section 1557 Coordinator: 

Colby Strunk, Compliance Manager / Section 1557 Coordinator
Email: concerns@NHCOregon.org
Phone: (503) 941-3139 

Grievances can be filed in person, by mail, fax, or email. All individuals are protected from retaliation for filing a grievance. 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights: 

Online: ocrportal.hhs.gov/ocr/smartscreen/main.jsf 

Complaint forms: hhs.gov/civil-rights/filing-a-complaint/complaint-process/index.html 

By mail:
U.S. Department of Health and Human Services
200 Independence Avenue, S.W. – 509F
Washington, D.C. 20201 

By phone: 1-800-368-1019 (TDD: 1-800-537-7697)